Lifetime Warranty

MAXELL WARRANTY INFORMATION

Lifetime Warranty

Are you aware that all of our products are covered by a limited lifetime warranty?

Lifetime Warranty – Maxell warrants its products to be free from manufacturing defects in materials and workmanship for the life of the product. Maxell shall repair, replace or refund the purchase price, at our option, any product that proves to be defective.

Any defective product should be returned (together with proof of purchase) to:
Maxell Canada
10 Parr Blvd, Unit 106
Bolton, ON
L7E 4G9

Maxell will replace any product which proves to be defective in material or workmanship for the life of the product.

Accessories Lifetime Warranty
Mid-Range Tape Lifetime Warranty

All products are covered by the full Lifetime Warranty except:

  • Accessory Cleaners – 90 days from date of purchase
  • Professional Video Products – 90 days from date of purchase
  • Camcorder Batteries – 5 years from date of purchase
  • Rechargeable Batteries – 1 year from date of purchase
  • Accessory Cleaners and repair kits – 90 days from date of purchase
  • iPod/MP3 Accessories – 90 days from date of purchase
  • Noise Cancellation & DHP headphones – 90 days from date of purchase
  • Professional Video Products – 90 days from date of purchase
  • SD Digital Album cards – 5 years
  • Micro SD cards –10 years
  • USB PEN drives – 5 years
  • KEY MAX USB drives – 10years
  • Slider USB – 10years
  • Slim USB – 10years
  • Mini Key USB – 10years


  • UNLESS OTHERWISE PROVIDED BY APPLICABLE LAW, MAXELL SHALL NOT BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR OTHERWISE (INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR LOST DATA) RELATING IN ANY MANNER TO ANY USE, INABILITY TO USE OR OTHER MATTER PERTAINING DIRECTLY OR INDIRECTLY TO THIS PRODUCT. 

    This warranty gives you specific legal rights and you may have other rights which may vary from province to province.

    24/7 COMPUTER PRODUCTS TOLL-FREE TECH SUPPORT: 1- 800-377-5887
    You will receive assistance on cross reference questions, drive compatibility and also on trouble shooting and operating problems with our products or the drives themselves.

    For additional technical information contact techsupp@maxell.com.
    For additional warranty information contact support@maxellcanada.com

    Maxell Man

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